Privacy Notice

Last updated: 28 November 2025

Holyvity is a small, creative business offering resources and products shaped by an inclusive, justice-seeking Christian faith. We want to treat your personal information with the same care and respect we try to show in everything else we do.

This notice explains how we collect, use and protect your personal information when you visit our website or buy from Holyvity.

1. Who we are

Holyvity is run by Gary Hopkins, trading as Holyvity, of Old Bakery, Shop Lane, SY4 4RB, United Kingdom

For data protection law, Holyvity is the data controller for personal information collected through this website.

You can contact us about privacy and data protection at: sales@holyvity.com

We follow UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What this notice covers

This notice applies when you:

  • visit holyvity.com
  • browse our products
  • place an order
  • contact us by email or through the website
  • (if offered) sign up to our newsletter or updates.

It does not cover other websites that may be linked from this site. You should read the privacy notices on those sites separately.

For information about how we use cookies and similar technologies, please see our separate Cookie Policy.

3. The information we collect

We collect and use the following types of personal information:

a) Order information

When you place an order we collect:

  • your name
  • billing and delivery address
  • email address
  • order details (what you bought, when, and how you paid).

b) Account information (if you create an account)

If the website allows you to create an account, we may collect:

  • your name and email address
  • your login details
  • your order history and preferences.

c) Communication information

If you contact us (for example by email), we collect:

  • your name and contact details
  • the content of your message
  • any follow-up correspondence.

d) Newsletter information (if you sign up)

If we offer a newsletter or updates and you choose to sign up, we collect:

  • your name (if you provide it)
  • your email address
  • your communication preferences.

e) Technical and usage information

When you visit our website, we may collect:

  • IP address
  • device and browser type
  • pages viewed and links clicked
  • how you arrived at the site (for example, from a search engine or social media).

Some of this information is collected via cookies and similar technologies. For details, please see our Cookie Policy.

We do not knowingly collect personal information about children.

4. How we use your information and our legal bases

We use your information for the following purposes:

a) To process your orders and deliver your purchases

  • To take payment, provide order confirmations, arrange printing and delivery through our print-on-demand partners, and handle returns or refunds.
  • Legal basis: performance of a contract with you.

b) To respond to enquiries and provide customer service

  • To answer questions, resolve problems and provide support.
  • Legal basis: performance of a contract with you and/or our legitimate interests in running and improving our business.

c) To send you Holyvity news and updates (if you sign up)

  • If you join our mailing list, we use your details to send you Holyvity news, new products, resources and reflections from time to time.
  • Legal basis: your consent. You can withdraw your consent at any time by using the unsubscribe link in our emails or by contacting us.

d) To improve our website and understand how people use it

  • If you consent to analytics cookies, we use basic analytics to see which pages are visited, how people find us and where we can improve the site.
  • Legal basis: your consent (for analytics cookies and related processing).
  • You can manage these cookies through our Cookie Policy and cookie banner.

e) To meet our legal and tax obligations

  • To keep proper business and tax records.
  • To respond to lawful requests from authorities if we’re ever required to.
  • Legal basis: compliance with legal obligations.

We will not use your personal information for purposes that are materially different from these without telling you and, where required, obtaining your consent.

5. Who we share your information with

We share personal information only where it’s necessary to run Holyvity, for example with:

  • Print-on-demand partners who manufacture and ship your order.
  • Payment providers who process your payments securely (for example, card payment processors or PayPal, if used).
  • Website hosting and technical providers who help us run the site and keep it secure.
  • Email service providers who help us send order confirmations or (if you sign up) newsletters.
  • Analytics providers (for example, basic website analytics), but only if you consent to analytics cookies.

These organisations are only allowed to use your information to provide their services to us, and they must keep it secure.

Some of our service providers may be based outside the UK. Where this is the case, we take steps to ensure your information remains protected, for example by using appropriate contractual safeguards or providers in countries recognised as having adequate data protection standards.

We do not sell your personal information to anyone.

6. How long we keep your information

We keep your personal information only for as long as we need it for the purposes set out above, or to meet legal requirements. Typically this means:

  • Order and payment records – usually up to 7 years, to meet tax and accounting obligations.
  • Customer service messages and enquiries – usually up to 2 years after we resolve your query.
  • Newsletter information – until you unsubscribe or we stop sending the newsletter.
  • Technical/analytics data – for as long as is necessary for the purpose, typically as configured in our analytics tools.

We then securely delete or anonymise the information.

7. How we protect your information

We take reasonable and proportionate steps to keep your personal information safe, including:

  • using reputable hosting and payment providers
  • limiting access to systems and data to people who need it
  • using secure connections (HTTPS) for the website where personal data is transmitted.

No system can be completely secure, but we work to reduce risks as far as is reasonable for a small business.

8. Your rights

Under UK data protection law, you have rights over your personal information, including the right to:

  • Access your personal data – ask us for a copy of the information we hold about you.
  • Rectification – ask us to correct inaccurate or incomplete data.
  • Erasure – ask us to delete your data in some circumstances, for example where it’s no longer needed.
  • Restriction – ask us to restrict how we use your data in certain cases.
  • Objection – object to us using your data in certain ways, especially where we rely on legitimate interests.
  • Data portability – ask us to transfer your data to you or another organisation in a structured, commonly used format in some situations.
  • Withdraw consent – where we rely on consent (for example, for our newsletter or analytics cookies), you can withdraw that consent at any time.

To exercise any of these rights, or to ask questions about how we handle your data, please contact us at sales@holyvity.com. We may need to ask you for proof of identity before we can act on your request.

If you’re unhappy with how we use your information, please contact us first so we can try to put things right.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK data protection regulator, if you’re concerned about how we’re handling your personal data. You can find their contact details and guidance on their website.

9. Changes to this notice

Data protection and electronic privacy rules continue to develop, and guidance is sometimes updated to reflect changes in the law.

We may update this Privacy Notice from time to time, for example if:

  • we change what information we collect or how we use it
  • we introduce new services or technologies
  • the law or regulatory guidance changes.

The most recent version will always be available on this page, and we’ll update the “Last updated” date at the top.